From the category archives:

Human Resources

Who’s Responsible?

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>> Improve project management practices by increasing personal responsibility At MacKay & Sposito, Inc. (M&S) we’ve invested heavily to improve our project management capabilities over the last few years. We updated accounting systems and project management software. We developed standards for project tracking and team resource loading. We held project management discussions and organized training. [...]

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Where’s your “Fire-in-the-belly?”

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Enthusiasm is key. Discover what refuels your firm’s leadership to sustain high-performance. In late June, Mark Zweig wrote an article about his favorite bike shop (Bill Eddy’s Motorsports). Apparently Bill Eddy (I’ve never met him) has a particular passion for motorcycles and for servicing customers with a similar interest.  Mark drew parallels to our industry and [...]

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Embracing change— in three easy steps

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Create a solid foundation, develop a plan of action and champion your direction. A new employee recently asked me how we’ve succeeded in the recession when other firms have struggled or failed. As I shared our story with him, I realized our success can be attributed to our willingness to change. In fact, we’ve become [...]

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Employee recognition in a difficult economy

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>> Four ways to effectively reward and recognize employees in a difficult economy. MacKay & Sposito, Inc. (M&S), a 67-person civil engineering, planning, land and construction surveying, landscape architecture, and construction management/inspection firm, has survived and thrived in this economy by reducing costs and by ferociously chasing new opportunities. This has required that our best [...]

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Mentoring young rainmakers

>> Here are three simple concepts that if taught to young professionals, will help them start their journey toward business development success. A couple of weeks ago Paul, one of our junior team members, asked me for advice about how he could develop a new client relationship. Paul’s question surprised me, as his current role [...]

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