Start 2011 with an assessment of your firm’s community service program A couple of weeks ago, I offered the closing remarks at our annual holiday party. My comments were mostly forgettable. However, our business development group stole the show by putting together a video highlighting various company service projects from this past year. Our employee’s [...]
Enthusiasm is key. Discover what refuels your firm’s leadership to sustain high-performance. In late June, Mark Zweig wrote an article about his favorite bike shop (Bill Eddy’s Motorsports). Apparently Bill Eddy (I’ve never met him) has a particular passion for motorcycles and for servicing customers with a similar interest. Mark drew parallels to our industry and [...]
Create a solid foundation, develop a plan of action and champion your direction. A new employee recently asked me how we’ve succeeded in the recession when other firms have struggled or failed. As I shared our story with him, I realized our success can be attributed to our willingness to change. In fact, we’ve become [...]
If you think it was difficult to weather the downturn, hold on to your hat. The hardest is yet to come. Is it too early to start planning for the upturn? I don’t think so. In recent months we’ve seen strong indicators that our business is in full-recovery mode. In response, we’ve spent a lot [...]
Joining forces with the ‘other guys’ might be the way to remain successful in the new economy, but take caution to do it right. Hopefully, you’ve used this recession to become a more savvy business owner and/or manager. Personally, I’m amazed at how differently we now run our firm. As one striking example, we now [...]